PRIVACY POLICY

1. Introduction

At Santinee Courses AS ("we", "us", "our"), your privacy and the protection of your personal data are of the utmost importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, enrol in our courses, or otherwise interact with our services. It also describes your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Who We Are

Company Name: Santinee Courses AS
Company Address: Dronning Eufemias gate 14, 0191 Oslo, Norway
Phone: +47 23 96 48 77
Email: [email protected]

We provide professional development and leadership training courses for individuals and organisations across Europe and globally.

3. What Information We Collect

We may collect the following categories of personal data:

  • Identity Data: Full name, job title, company name
  • Contact Data: Email address, phone number, billing address
  • Professional Data: Business interests, areas of expertise, learning goals
  • Technical Data: IP address, browser type, device information, cookies
  • Usage Data: Pages visited, actions taken on the site, course activity
  • Payment Data: When applicable, encrypted payment processing through trusted third-party providers (e.g. Stripe or PayPal)

We do not collect sensitive personal data unless explicitly required and with your consent.

4. How We Use Your Data

Your personal data is used only when necessary and for specific purposes, such as:

  • Managing your registration and access to online courses
  • Personalising your learning experience
  • Sending service-related updates or confirmations
  • Responding to inquiries or support requests
  • Processing payments and issuing certificates
  • Improving our website and course offerings
  • Complying with legal obligations

5. Legal Basis For Processing

We process your personal data on the following legal bases:

Contractual Necessity – to deliver the services you have requested

Consent – where you have given us permission (e.g., for newsletters)

Legitimate Interest – to improve services and maintain security

Legal Obligation – to comply with tax, regulatory, or legal requirements

6. Sharing Your Data

We do not sell your personal information. However, we may share it with:

  • Trusted third-party service providers (e.g., LMS platforms, payment processors)
  • Professional partners or instructors for course delivery
  • Legal authorities, when required by law

All partners are GDPR-compliant and bound by strict data protection terms.

7. International Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain personal data only for as long as necessary:

  • For enrolled users, up to 6 years after course completion
  • For marketing data, until you withdraw consent
  • For technical logs, typically no longer than 12 months

You can request deletion at any time unless legal retention is required.

9. Your Rights

You have the following rights under the GDPR:

  • Right to access your data
  • Right to correct or update inaccurate information
  • Right to request erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to certain uses
  • Right to withdraw consent at any time

To exercise these rights, email us at [email protected].

10. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, misuse, or disclosure. Our platform uses HTTPS encryption and secure server infrastructure.

11. Cookies and Tracking Technologies

Our website uses cookies to:

  • Analyse website performance and usage
  • Store session preferences
  • Support user authentication

You can manage cookie preferences in your browser settings. For detailed information, refer to our [Cookie Policy].

12. Updates To This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted here with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or how your personal data is handled, contact us:

Santinee Courses AS
Dronning Eufemias gate 14, 0191 Oslo, Norway
Email: [email protected]
Phone: +47 23 96 48 77